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Troubleshooting

  • Switching the primary earpiece from Right to Left
  • What if I have pairing issues?
  • I can’t hear music from one of my earpieces
  • The device and app keep unpairing or don't pair at all what should I do?
  • My earpiece keep disconnecting what should I do?
  • I received an invalid email code how can I receive a new one?
  • My earpiece has a defect how can I replace it?
  • My earpiece doesn't say the correct things what should I do?

Categories

  • Converse Mode
  • General Questions
  • How it works
  • Listen Mode
  • Music and Phone
  • Troubleshooting
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