Orders

• How do I select the color of the earpiece I ordered?
• Can I change the color of the earpiece?
• Can I have an order status?
• Can I edit my billing address?
• Can I get a copy of my invoice?
• I am an IndieGoGo backer and I have moved. How do I update my address?

Shipping support

• When Will My Order Arrive?
• When Will Pilot Translating Earpiece Ship?
• Why was my shipment cancelled?
• Where is my tracking number?
• What is my Tracking Number?
• Where can I find the status of my order?

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Refunds

• What is the return or refund policy?
• I have received my order how can I get a refund?
• I haven't received my order in time how can I get a refund?