Frequently asked questions
Order, Shipping, Refunds questions
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Any questions app related.
Quick Start Guide
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Music and Phone
Most frequently asked questions
- When Will My Order Arrive?
- When Will Pilot Translating Earpiece Ship?
- Why was my shipment cancelled?
- Where is my tracking number?
- What is my Tracking Number?
- How to connect both earpieces together?
- Will it translate everything around me?
- I can’t hear music from one of my earpieces
- How does the Pilot Speech Translator App work?
- When will Pilot Translating Earpiece ship?
- When will my order arrive?
- What is the return or refund policy?